Frequently Asked Questions
Delivery Policy
Delivery is $14.99.
Yes, the minimum grocery purchase is $35.
Itemized receipts will be sent to your email address and provided upon delivery.
If an item is unavailable, the personal shopper will contact the customer before proceeding to checkout to discuss possible alternatives. If the customer does not wish to choose a substitution, a refund will be issued for the item.
Please contact our Customer Service Team using our online form.
Yes, someone must sign for the delivery.
Only for orders containing age restricted items, such as alcohol or tobacco, the person accepting delivery must be 21 years old.
Return Policy
Busch’s Fresh Food Market will assist guests with attempted returns within 30 days of purchase. We require proof of purchase either with a receipt or a receipt look up. Busch’s reserves the right to refuse any return if deemed appropriate. No returns may be conducted on Liquor items according to Michigan State Law.
Online Ordering
Inside the "Notes" section, during Checkout, type in MyWay Coupon and enter the coupon’s PLU Number.
You may contact the Busch’s store you place your order directly, email our customer support team at we_listen@buschs.com, or contact us online.
No. Transactions are finalized online, so there is no way to apply them.
Yes. You can create a shopping list, name it, and save it for future use.
MyWay
If you would like to close your MyWay Account, please email us at we_listen@buschs.com.
Include your First and Last Name, MyWay Phone Number, and Home Address. Let them know you would like to close your MyWay account and your reason for submitting the request.
Catering
No. An online order fee is not added to custom cake orders.
No. An online order fee is not added to Busch’s Catering Orders.
Holiday Meals Reheating Instructions
